Good care starts before you ever walk through the door.
Here is exactly what to expect after you book your first appointment with Dr. Jenny, from the paperwork you'll receive to what happens when you arrive
Welcome to Whole Heart Chiropractic
You made a great decision. This practice was built for people who have spent too long feeling dismissed, rushed, or invisible in healthcare. You will not feel that way here.
The intake process is designed to be simple, honest, and genuinely useful so that when you walk in, we can spend our time on what matters: you.
Your intake forms are on their way
Shortly after scheduling, you will receive both an email and a text to get started with your electronic paperwork. Depending on what we covered during your scheduling call, some forms may come right away and others will arrive closer to your visit. Either way, you will receive your health history and chief complaint survey 24 hours before your appointment so the information is as current as possible when you walk in. The forms live in ChiroUp, the secure patient portal we use for all records and communication. Most forms are pre-written - you just sign at the bottom. Only your intake forms (medical history, contact info) require filling out.
Total time to complete 10-20 minutes
Your intake packet includes:
Complete your intake forms at least 4 hours before your appointment. The health history questions are most accurate when you're not rushing. Giving yourself a little time means we start your very first visit with the clearest possible picture.
A quick note: There is no such thing as a "wrong" answer on your intake forms. The goal is simply to understand where you are right now, not to judge how you got here.
Your first visit, explained
A first visit at Whole Heart is a conversation. We take the time to actually understand what's going on in your body before anything else happens. There is no rushing through to treatment.
Complete your forms
Fill out your intake paperwork via our electronic health records at least 4 hours before your appointment. This helps us prepare specifically for you.
Pick the one thing that feels worst today
If you're dealing with chronic pain or discomfort in more than one area, we will ask you to pick the single spot that is bothering you most right now. This is not because your other concerns don't matter. It's because focusing on your most pressing issue first allows us to give you the most useful care on day one. Everything else gets its turn.
Intake, exam, and your first adjustment
Dr. Jenny will review your history, perform an exam, and in most cases provide care on the same visit. You will leave with a plan that makes sense to you, explained in plain language.
We're inside Sage Studio Yoga and Wellness
Whole Heart Chiropractic is located inside Sage Studio Yoga and Wellness at 5133 S Campbell Ave, Suite 102, Springfield, MO 65810.
If it is your first time visiting the building, look for Sage Studio on the lower level and come on in.
Check in at the kiosk
When you arrive, you'll check in using our self-service kiosk just inside the space. It's quick and easy. If you have any questions, someone will be close by to help.
Online scheduling is available 24 hours a day at wholeheartchiro.com. If you need to reschedule or have any questions before your appointment, reach out through your confirmation email or give us a call at 417-538-6420.
